Friday, September 18, 2009

Google voice and video v1.0.15, for Mac OS X 10.6 Snow Leopard

Today, we released a specific 1.0.15 update for the Google voice and video chat software. This update is for Mac computers only, and is focused on resolving compatibility issues with Mac OS X 10.6 Snow Leopard. All current Mac installations on OS 10.4 and 10.5 will begin an automatic update within the next few days.

However, if you have previously installed an older version of Google voice and video chat on OS 10.6, you will need to visit http://www.google.com/chat/video and download the new 1.0.15 version.

You can use your Gmail account to find out what version is currently installed. Simply go to the Gmail Settings page and look under the "Chat" tab. You will see the plugin version under the "Learn more" link, in small type.

The following Mac OS X 10.6 issues were fixed in version 1.0.15:
  • Fixed problem where the Google Talk Plugin was not detected in Safari
  • Fixed problem where the Google Talk Plugin would delay system sleep by 30 seconds
  • Fixed problem where video would not be displayed in a video chat
  • Fixed problem where registration for automatic upgrades did not work
  • Fixed problem when uninstalling and reinstalling the same version
The issue with video not being displayed in a video chat is the result of a QuickTime bug in OS 10.6. We have implemented a workaround for this situation, but we have received reports that an extra step may be necessary for some users. If, after installing version 1.0.15, you continue to encounter this issue with video not being displayed, a single reboot of your Mac should fix the problem. We are working with Apple to resolve this issue as soon as possible.

If you are on 1.0.15 and experience problems, please report them on the Gmail voice and video chat forums. As always, feel free to email me directly as well.

2 comments:

CJ Millisock said...

So there exists three separate services:
Google Voice
Google Video
Google Voice and Video

Sheesh!

Anonymous said...

Do you have a release date for the Linux version on Gmail video and voice chat??