Saturday, April 17, 2010

Issues with Google voice and video v1.1.1

A few people have written me regarding video chat no longer working after the 1.1.1 update, on both PC and Mac platforms. We're trying to understand the issue right now, but in the meantime, we have provided a workaround to go back to an earlier version. To go back to the earlier version, you will need to uninstall the current version of the Google Talk Plugin, and then re-install from http://www.google.com/chat/video. (Even if you have already tried this, you should try it again now, since we have now made the older version available.)

More information on this issue, including full instructions on how to perform the uninstall/re-install, is available at the Google Chat Help forum. This forum will be kept up-to-date with the latest developments on this problem.

So far, this workaround has been reported to solve this problem. If this is not the case for you, please post to the forum or let me know.


1 comment:

Unknown said...

This worked wonders for me. I have my webcam chats back in Gmail. Thanks Justin for your help.